PRIVACY POLICY

Sign and Canopy

Last updated: 16.05.2026

1. Introduction

Welcome to Sign and Canopy. We are committed to protecting your personal information and respecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and applicable laws in England and Wales.

This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, contact us, request quotations, or use our signage, awning, canopy, branding, printing, installation, repair, or maintenance services.

2. Business Information

Business Name: Sign and Canopy
Address: Flat 10 Hepburn Court, South Mimms, EN6 3QE
Email: signcanopy.co.uk@gmail.com
Phone: 073655 71149
Alternative Phone: 02035 760992
Instagram: @signcanopy.co.uk

3. Information We Collect

We may collect and process the following types of information:

• Name, phone number, email address, and contact details
• Business name and project address
• Enquiries relating to signage, awnings, printing, branding, graphics, or installation services
• Quotations, project specifications, measurements, and artwork details
• Payment and invoicing information where applicable
• Website usage information through cookies and analytics tools
• Images, files, logos, or artwork you provide to us
• Any additional information you voluntarily send to us

4. How We Use Your Information

We may use your information for the following purposes:

• Responding to enquiries and providing customer support
• Preparing quotations and project estimates
• Designing, manufacturing, supplying, and installing signage and branding products
• Managing bookings, site visits, and installations
• Processing invoices and payments
• Improving our website, services, and customer experience
• Sending service-related updates and communications
• Meeting legal, accounting, or regulatory obligations

5. Legal Basis for Processing

Under UK GDPR, we process personal information based on:

• Performance of a contract or requested service
• Legitimate business interests
• Compliance with legal obligations
• Your consent where required

6. Sharing of Information

We do not sell personal data to third parties.

We may share information where reasonably necessary with:

• Installation teams, subcontractors, or suppliers involved in project delivery
• Payment and invoicing providers
• IT, hosting, or website service providers
• Professional advisers where required
• Government authorities or regulators if legally required

7. Data Retention

We retain personal information only for as long as reasonably necessary for business, contractual, legal, tax, warranty, and accounting purposes.

Information that is no longer required will be securely deleted or anonymised where appropriate.

8. Your Rights

Under UK GDPR, you may have the right to:

• Request access to your personal data
• Request correction of inaccurate information
• Request deletion of your data in certain circumstances
• Object to certain processing activities
• Request restriction of processing
• Request transfer of your data where applicable

To exercise your rights, please contact us using the details listed in this Privacy Policy.

9. Cookies

Our website may use cookies and similar technologies to improve functionality, analyse traffic, remember preferences, and enhance user experience.

You can manage or disable cookies through your browser settings.

10. Data Security

We implement reasonable technical and organisational measures to help protect personal information from unauthorised access, misuse, disclosure, alteration, or loss.

However, no method of electronic storage or internet transmission can be guaranteed to be completely secure.

11. Third-Party Websites

Our website may contain links to third-party websites, social media platforms, or external services.

We are not responsible for the content, security, or privacy practices of third-party websites.

12. Marketing Communications

We may contact you regarding quotations, ongoing projects, updates, or services relevant to your enquiry.

You may request that we stop marketing communications at any time by contacting us directly.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be published on this page together with the revised update date.

14. Contact Information

If you have any questions regarding this Privacy Policy or how your information is handled, please contact:

Sign and Canopy
Flat 10 Hepburn Court, South Mimms, EN6 3QE

Phone: 07365 71149
Alternative Phone: 02035 760992
Email: signcanopy.co.uk@gmail.com